Privacy policy

Echelon Awakening values your privacy and is committed to protecting your personal information with care, transparency, and integrity. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website, use our services, or engage with our content.

1. Information We Collect

We may collect the following types of information from you:

  • Personal Identification Information: such as your name, email address, billing details, and phone number.
  • Usage Data: such as browser type, pages visited, time spent on pages, and device information.
  • Voluntarily Provided Data: such as survey responses, application forms, or messages sent through contact forms.

2. How We Use Your Information

We use your information for the following purposes:

  • To deliver our services and programs effectively
  • To personalize your experience and recommend relevant content
  • To process transactions and manage client accounts
  • To respond to inquiries and provide customer support
  • To send emails regarding updates, offers, and announcements (only with your consent)
  • To ensure the website is functioning securely and optimally

3. Data Storage and Security

All personal data is stored securely using encrypted technology and secure servers. We implement industry-standard safeguards to prevent unauthorized access, alteration, disclosure, or destruction of your personal information. Access is restricted only to authorized team members who require the data to perform their duties.

4. Sharing of Information

We do not sell, trade, or rent your personal data. We may share your data with trusted third-party service providers for essential operational purposes (such as payment processing, email delivery, or technical support) under strict confidentiality agreements. These providers are only given access to the data necessary for their specific function.

5. Cookies Policy

Our website uses cookies to enhance your user experience, gather analytics, and remember preferences. Cookies are small data files stored on your browser. You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of the website.

  • Essential Cookies: Required for website functionality.
  • Analytics Cookies: Help us understand how visitors interact with the site.
  • Preference Cookies: Remember your settings and language preferences.

6. Your Data Rights

You have the right to access, correct, delete, or restrict the use of your personal data at any time. You may also opt out of receiving marketing communications by using the unsubscribe option in emails or by contacting us directly.

7. GDPR Compliance

For visitors from the European Union, we adhere to the principles of the General Data Protection Regulation (GDPR). Under GDPR, you have the following rights:

  • Right to be informed about the collection and use of your personal data
  • Right of access to your data at any time
  • Right to rectification if data is inaccurate or incomplete
  • Right to erasure (“right to be forgotten”)
  • Right to restrict processing under certain conditions
  • Right to data portability
  • Right to object to processing for direct marketing

If you would like to exercise any of these rights, please contact us using the information provided below. We are committed to responding within the required time frame under GDPR.

8. Retention of Data

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law. You may request deletion of your data at any time, subject to legal and contractual obligations.

9. Third-Party Links and Services

This website may include embedded content or third-party services (such as video players or payment gateways). These third parties have their own privacy policies, and we encourage you to review them separately. We are not responsible for their practices or the content on their sites.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised date. Continued use of our services following the posting of changes constitutes acceptance of those changes.

11. Contact Us

If you have questions about this Privacy Policy, your personal data, or your rights under applicable laws, please contact us at: support@echelonawaup.com